Customer Data Protection.

At Convomat we believe in assuring the safety and security of our users’ personal information and we ensure that we are being compliant with the regulations of data protection.


Our goal is to strengthen data privacy because we strongly believe that our customers must have greater control over how their personal data is used. With the coming of GDPR, we have embraced a better approach to distribute the responsibility and accountability to store or process customer data, irrespective of whether they belong within or outside the EU. GDPR is important to improve the protection of a customer’s right to safeguard personal data and information and we demonstrate complete transparency and honesty in maintaining this security.


What is the GDPR?

The General Data Protection Regulation (GDPR) is the toughest privacy and security law in the world. Though it was drafted and passed by the European Union (EU), it imposes obligations onto organizations anywhere, so long as they target or collect data related to people in the EU. The regulation was put into effect on May 25, 2018. The GDPR will levy harsh fines against those who violate its privacy and security standards, with penalties reaching into the tens of millions of euros.

With the GDPR, Europe is signaling its firm stance on data privacy and security at a time when more people are entrusting their personal data with cloud services and breaches are a daily occurrence. The regulation itself is large, far-reaching, and fairly light on specifics, making GDPR compliance a daunting prospect, particularly for small and medium-sized enterprises (SMEs).


What are the rules of the GDPR?

Accessible Information
Customers can request access to their own personal data and Convomat is answerable to how it is storing and using their data.


Easy data portability

Customers enjoy the rights to transfer their data from one party to another.


Data deletion

Customers can delete or withdraw their consent to give access to their data at any point during business transactions.

Receiving notifications

This ensures that customers stay updated with the data and information that is being gathered and used. In case of any data breach, the customer should be informed within 72 hours.

Restriction and correction

Consumers can put a restriction on how their data gets used and they can even update their data in case it is old, incomplete, or incorrect.



Our Commitment to comply with GDPR

Our ongoing commitment to privacy and security means that GDPR compliance is supported by our fundamental values of transparency, consistency, efficiency, and innovation. Through the continual improvement of regulations, along with our own best business practices, we ensure each and every user that their personal data is as safe and secure as we can provide, and that all regulatory mandates are fully met.



Steps taken by Convomat to be GDPR compliant

The GDPR is the means of empowering customers by giving them more control over their data to maintain privacy by design. We are careful about keeping customer data safe and secure. The security process includes security obligations, enacting impact studies, appointing a data protection officer, and ensuring privacy by design. Here are the steps that we follow at Convomat:


  • Define the data that we need from our customers
  • Create a structure to understand customer data
  • Lodge barriers against data breaches
  • Design the privacy pillar

Customer data protection is, therefore, of utmost importance and priority at Convomat. As more and more global businesses, whether or not they belong to the EU, we are getting even more careful and stringent about user data protection and compliance around the GDPR.